Privacy policy

Last updated: May 16, 2026

This Privacy Policy explains how Sauna Store (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website saunastore.com.au.

By using our site, you agree to the practices described in this policy.

Information We Collect

We collect the following types of personal information:

1. Information You Provide

• Name, email, phone number, address
• Billing and shipping details
• Order information
• Account login details (if applicable)
• Customer support messages

2. Automatically Collected Data

• IP address
• Browser type and device information
• Pages visited and interactions
• Cookies and tracking data

3. Third-Party Information

We may receive data from:

• Payment processors
• Shopify and other ecommerce tools
• Shipping and logistics providers
• Advertising and analytics services

How We Use Your Information

We use your data to:

• Process and deliver orders
• Provide customer support
• Manage payments and refunds
• Improve website performance
• Prevent fraud and secure transactions
• Send marketing emails (if you opt in)

Cookies

We use cookies to improve user experience, analyze traffic, and support marketing.

You may disable cookies in your browser settings, but some features may not work properly.

Sharing of Information

We may share your data with:

• Payment processors
• Shipping carriers
• Shopify and service providers
• Marketing and analytics partners
• Legal authorities when required

Data Security

We use reasonable safeguards to protect your information, but no system is 100% secure.

Your Rights

Depending on your location, you may request:

• Access to your data
• Correction or deletion
• Data portability
• Restriction of processing
• Opt-out of marketing

Contact Us

If you have questions about privacy, contact:

📧 hello@saunastore.com.au
📍 2/47-49 Owen Creek Rd, Forest Glen QLD 4556, Australia