Shipping policy

Processing Time

All orders are processed within 1–3 business days (Monday to Friday). Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Estimates

Shipping costs are calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days

Delivery times are estimates and may vary due to courier delays, peak seasons, or circumstances beyond our control.

Shipping Locations

We currently ship within Australia only. International shipping may be offered in the future upon request.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing your tracking number.

Delivery Issues

If your order has not arrived within the estimated timeframe:

• Please first check your tracking information
• Contact the courier for delivery status
• If unresolved, contact us and we will assist you in investigating with the courier